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I focus on detailed narrative-based deliverables that blend insights to accommodate all stakeholders.

By combining qualitative and quantitative insights, I can provide a comprehensive guide for understanding whether you have a few minutes or several hours. I believe in making research deliverables enjoyable to read, considering them as user experiences, and emphasizing the importance of incorporating UX research to foster consumer understanding and empathy across different functions.

Relevant Skills: Statistical data analysis, A/B testing, Card sorting, Affinity diagramming, Surveying, Qualitative storytelling, Personas, User interviews, Usability testing

My research has led to the acquisition of DeftSales, an increase in customer satisfaction of over 30%, mitigated consumer churn of at least 14%, and helped marginalized individuals contribute to the future of our world.

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I create research-backed designs that put the user in the driver seat.

My focus is to seamlessly blend form and function. I believe in the power of simplicity, aiming to deliver intuitive and visually appealing interfaces that prioritize ease of use. Iterative design processes, continuous user feedback, and a deep understanding of user needs and goals are at the core of my approach, allowing me to craft meaningful and delightful experiences that exceed user expectations.

Relevant Skills: Figma, prototyping, Optimizely, wire-framing, Adobe, Sketch, UX-writing

My design work has driven a monthly revenue uplift of over $400k, won an award for creating improved digital accessibility for marginalized communities, and played a crucial role in collaborative partnerships with major entities like Forbes and CNN.

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I actively participate in all steps of implementation. UX design doesn’t stop at wireframe hand-off.

By speaking the same language as developers, I can guarantee the successful and speedy implementation of my projects. Whether it involves providing detailed handoff instructions or even rewriting the HTML for a website (story for another time, haha!) I'm prepared to dive right in and get the job done.

Relevant Skills: HTML, CSS, Python, JIRA, SQL

Through my hand-off work, I have successfully set up multiple impactful A/B tests using HTML/CSS, developed the HTML framework for two websites, and delivered numerous highly-advanced prototypes.